So my wife and I came to LIV after reading the reviews and it was the best decision we have made. 1st the facility is beautiful and the staff is AMAZING. They take their time to make sure you understand what is going on and the process that will follow. Alonzo and Dr. Edna/Isabel are amazing and everyone on the team actually work with you. The three ladies at the front desk always set the tone and truly the ones that put my wife and I at ease. They treat us like family and i love this facility and will recommend LIV to anyone seeking IVF